Cloud Services

  1. Cloud Services

In the last couple of years, Cloud computing has become mainstream. Organizations have started looking at Cloud first as a strategic initiative. However deciding on the priority to take the journey to the cloud is tough due to plethora of choices available in the market. Similarly, should you be looking at the cloud only for new applications or should you also prioritize on how to move the legacy applications. A mid-size company may get bogged down with the multitude of choices and the complexity of handling Hybrid environments .That’s where we come in. We help you identify the applications that can be moved to the cloud and the sequence in which they should be migrated. Since we have capabilities on the three large public IaaS providers, we can advise you on which cloud service provider to use for your given applications.

Many enterprises are moving towards a hybrid solution where they have some applications on the public cloud, but retain their critical applications on the private cloud. We can help you build your private cloud based on the appropriate technologies.  And then help you manage across the public cloud and private cloud infrastructure.

Centralized and Proactive Virtual Infrastructure Management

Operations management disciplines are converging on the cloud. Performance and capacity management are becoming inseparable due to the dynamic nature of converged infrastructure. Traditional tools and processes designed for a silo-type, static physical infrastructure doesn’t provide the automation and control needed to effectively manage highly virtualized private cloud environments.

Our solution provides the following:

  • Delivers intelligent operations management with complete visibility from application to storage, across physical, virtual, and cloud infrastructure.
  • Predictive analytics in-built, to provide smart alerts that enables proactive identification and remediation of issues.
  • Automates key processes and improve IT efficiency using policy-based automation.
  • Delivers unified management, comprehensive visibility across applications and infrastructure in one place.

1Cloud Consulting Service

Most organizations initially test waters with some small new application on the cloud. Since the application itself is new, the pains of migrations, tuning etc. do not come up in this scenario. The challenges arise when you have to look at moving an existing application to the cloud. That’s when you have to think in terms of your Hypervisor, your network, your database etc.

Taking a decision to make a move to the cloud then is a challenging task – especially when the organizations have the responsibility of data security and high availability for various applications. Our team of specialists can guide you through your cloud transitioning process and help cut traditional infrastructure costs, mitigate software installation & implementation glitches and ensure data security.

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Our Cloud Consultants would engage with you to demystify your cloud queries:

  • Cloud service assessment
  • Enterprise architecture
  • SaaS selection
  • Cloud service delivery planning
  • Proof of concept
  • Data migration strategy
  • Compliances and security
  • Back up & DR

1.2 Architecting Services

Though organizations have a strategic plan in place to solve their critical business challenges by leveraging on cloud technology, their existing physical architecture may not allow for a straight forward lift and shift migration to the cloud.

RURIC follows a proven methodology to determine your requirements and devise appropriate cloud architecture. Each step in the process of planning cloud architecture design needs to be carefully executed to ensure you get a reliable, high-performance service. The design process is iterative and flexible. We collaboratively work with your IT teams to assess existing IT setup, workload and application needs to choose the right platform and offer a design that will fit in best for your cloud journey.

We assess and design solutions on IBM Cloud, AWS or Microsoft Azure based on cost and performance parameters. Our Cloud Architecture deliverables includes:  

  • Requirement Gathering
  • Sizing of the cloud machines
  • System Design
  • Identifying location for the Data Center
  • Storage Design
  • Network design
  • Network Security Design
  • Applications /Database Architecture
  • Backup Strategy
  • Migration Strategy
  • DR Strategy
  • Security Design
  • Testing and POC

1.3 Migrating and Deployment

To keep the cloud transition or migration risk free, it is required that enterprises get access to reliable cloud service partners who have the experience and expertise to make the cloud implementation painless and seamless. Organizations may not have the requisite skilled resources, the IT Policies framework or knowledge on security requirements which may as a consequence impede the transitioning and deployment to the cloud.

The challenge that companies encounter with their application migration is that when applications are running in-house they are tuned to dedicated servers.  However on a public cloud all the resources are shared so the application response changes and users start having issues with performance of the application.

RURIC’s managed cloud service offerings are a comprehensive suite of cloud workload migration and deployment plans which result in minimum business disruption by leveraging cloud platforms like IBM Cloud, Microsoft Azure & AWS.

We offer the following Migration services :

  • Data center Migration
  • Application Migration
  • Database Migration

These services are provided by our skilled cloud consultants and engineers, proficient in managing the migration of existing applications, refactoring legacy applications or designing a new application to make it cloud-ready. Our approach for cloud migration starts with the feasibility assessment of your existing IT infrastructure, applications, processes, and policies followed by planning the migration methodology keeping technical feasibility and cost savings in mind.

1.4 Managed Services

With our cloud managed services, you can be assured of quality support on your public, hybrid or private cloud architecture. Let us manage your cloud, so that your resources are free to focus on higher-value projects driving innovation whilst we do the day-to-day management.

RURIC has more than 10 years of experience in providing managed services for Data Centers.  This experience has helped us to manage diverse sets of cloud operations and processes. We offer 24X7 monitoring & support services to manage your applications and infrastructure both on-site, as well as, through Private Cloud or remotely using a public cloud infrastructure.

Managed services is in our DNA and we continuously upgrade our capabilities on the latest platforms, tools and technologies.

Through our Network Operations Centre, we can assist you with:

  • Onsite / Offshore Support on :
    • Server & Operating Systems
    • Storage management
    • Database management
    • Application management
    • Network management
    • Backup & DR management
    • Security management
  • Cost management and optimization
  • Resource provisioning automation
  • Infrastructure/OS monitoring
  • Network Monitoring
  • Application  monitoring
  • Security monitoring
  • SLA-driven managed service
  • 24×7 Monitoring/helpdesk/Support

1.5 Monitoring and Help Desk

In today’s day and age your customers need to access services 24×7 through a device which is convenient to them.  The IT systems therefore need to be robust enough to handle the load at all points of time. Applications however cannot be stress tested for all scenarios given the ‘agile’ development methodology which are now being followed. Multiple applications interacting with each other cause the problem to compound and identification of failure cumbersome to detect.

RURIC Monitoring services encompass use of different tools to monitor the health and performance of Systems, Network, Storage devices, Operating Systems, Applications, Databases, and Backups. This gives a high level visibility to management of IT components in a data center and helps in taking proactive steps in identifying and resolving issues even before they occur and help prevent critical impact on business.

Specialists at our NOC facility are equipped to monitor the customer’s IT infrastructure on a 24×7 basis and help achieve desired IT service level goals.  Our expertise is on tools like AppDynamics, ServiceNow, SolarWinds, Splunk, Zenoss and IBM Netcool/ICD.These services are designed to improve the performance and reliability of your applications. By providing pro-active services in monitoring, we are able to dramatically reduce the number of L3 & L2 tickets. So support costs come down and overall performance levels go-up.

RURIC provides:

  • Monitoring & Help Desk Services (Onsite / Offshore) for :
  • System monitoring, Handling of alerts and Reporting on dedicated / shared Model
  • Single Point of contact
  • Ticket Assignment
  • Escalation Management
  • Online Dashboard
  • 24 x 7 Monitoring/ Help desk
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